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Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
We accept Visa, Mastercard and AmericanExpress
Blvd Kukulcan Km 16.5, Lote 48 Manzana 53 2DA, Zona Hotelera, 77500 Cancún Interior Hotel Wyndham Grand Cancun
Caracoltravel@caracol.travel
+52 998 242 1665 Whatsapp
Direct number +52 998 881 0681 ext 5250
Cancellations only if made 24 hours prior to the departure of the excursion (not apply for groups)
Restrictions apply.
Within 24 hours, no refunds permitted.
No cancellation will be accepted if induced by a third party.
If you miss the tour because of failing to be on time and /or place shown in this voucher, no refunds will be given.
Some activities applies minimium age, contact to our guest service.
WI-fi available only in the hotel, the tours does not includes Wi-fi.
With more than 20 years of experience, Caracol Travel is your reliable agency for exploring the Riviera Maya. From transportation to adventures, culture, and comfort—we make travel easy, fun, and unforgettable.
